Your commission data explained

Overview

Understanding your commissions starts here. We've added a new filter called Only Paid Orders to the Commissions tab in Data. It's on by default, so the first thing you see is always based on confirmed, paid orders.
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What you need to know:
  • Only Paid Orders shows data from confirmed and paid orders only. Orders that are still processing, unpaid, or cancelled are not included.
  • Want the full picture? You can untick the filter "Only Paid Orders" to view all orders, including ones that are still processing or haven't been paid yet.Frame 2087326415.png

Key benefits

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What metrics you will see

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Commission GMVCommission item soldCommission baseEstimated commissions
How much did my products sell for?How many products did I sell?What is my commission calculated on?How much am I going to get paid?
Commission GMV is the total value of completed and paid orders eligible for commission, including refunded or returned orders. It does not include orders that were placed but never paid for.Purchases made within 7 days of a customer clicking a product link in your videos, Shop Ads, showcase, or affiliate link (if available) will count toward this metric.This metric only reflects data from the European market. For other markets, check Creator Center > Earnings > Affiliate orders. Commission items sold is the total number of products in completed and paid orders eligible for commission, including refunded or returned orders. It does not include orders that were placed but never paid for.Products purchased within 7 days of a customer clicking a product link in your videos, Shop Ads, showcase, or affiliate link (if available) will count toward this metric.This metric only reflects data from the European market. For other markets, check Creator Center > Earnings > Affiliate orders. Commission base is the GMV you generated after discounts, taxes, and other costs are deducted. This metric includes completed and paid orders eligible for commission, including refunded or returned orders. It does not include orders that were placed but never paid for.This metric only reflects data from the European market. For other markets, check Creator Center > Earnings > Affiliate orders. Estimated earnings is the estimated amount you’ll receive from commissions, Shop Ads commissions, and bonuses (if offered). This metric only includes completed and paid orders. It does not include orders that were placed but never paid for.Your actual earnings may change after returns or refunds are processed. You can check your final earnings in TikTok Shop Creator Center > Earnings.This metric only reflects data from the European market. For other markets, check Creator Center > Earnings > Affiliate orders.

Where to find it

The filter appears in Data > Commissions. It's available across all time filters: Today, Yesterday, 7D, and Custom.
  1. Open Data — go to TikTok Shop Creator Center > Performance > Data.
  2. Choose your time range — select Today, Yesterday, 7D, or a custom date range.
  3. Go to the Commissions tab — Only Paid Orders is checked by default!
  4. Read your data — all metrics now reflect paid, completed orders, the same scope as your earnings page.
  5. Check the info icon if needed — tap ⓘ next to the filter for a full definition of what paid orders includes.
  6. Switch views anytime — untick Only Paid Orders to see data across all orders, including those placed but not yet paid.

FAQs

Q: Why do my Data numbers look different after this change? The Commissions tab now shows paid orders by default, so you're seeing a more focused view. The data is accurate, it's just now aligned with your earnings page. If you want to see everything, simply untick the filter.
Q: Does this change how my commission is calculated or paid? No. This does not change payout rules. It changes the default way commission-related data is displayed in Data.
Q: What if I still want to analyse all orders? You can untick Only Paid Orders at any time to return to the broader all-orders view.
Q: Why do I only see European data here? All Commission tab metrics cover the European market. For a full picture across all your markets, head to Creator Center > Earnings > Affiliate orders.